Refund Policy
Our aim is to provide you with what we say we will. However, sometimes Mother Nature has other plans and there is the odd occasion when we cannot get to Cape Kidnappers due to the weather, sea swells, or poor beach conditions.
Our refund policy in these instances is as follows:-
Turn-around before Black Reef - Full Refund
Get to Black Reef and see Gannets - 25% Refund
Your refund will be processed on your return to Clifton, in the same manner in which you paid.
NB: If you have a voucher from an I-Site or accommodation provider, we will endeavour to refund you in cash but if this is not possible, you will need to return to the place of issue for a full or partial refund.
